
Monona Bakery & Eatery began with a family dream. In February 2017, Claudia Santos and Vicente Sacramento opened their doors with their daughters, Claudia and Wendy. Drawing on Claudia’s Honduran roots and Vicente’s Mexican heritage and baking experience, they created a neighborhood gathering place known for scratch-made pastries, family recipes, and warm hospitality.
In October 2026, we—Maggie and Nick Conrad—became the bakery’s new owners. As a local couple raising our family, we believe places like Monona matter. They’re where neighbors connect, families make memories, and a familiar face can make an ordinary day feel a little brighter.
Maggie is a business owner and consultant who helps businesses and nonprofits build strong teams and thoughtful operations. At Monona, she brings that experience alongside a love of community and a belief that caring for employees and caring for customers go hand in hand. Together, we’re bringing our energy, ideas, and commitment to the bakery’s next chapter.
For us, ownership means honoring the food and traditions people love while helping Monona grow. Wendy continues her family’s legacy as General Manager, alongside longtime team member Rexi as Kitchen Manager and our dedicated bakery, kitchen, and front-of-house teams.
We want everyone who walks through our doors to feel welcome—whether you’re grabbing coffee, settling in to work, sharing breakfast with your kids, or trying your first baleada. We’re grateful to be part of this community and excited to keep building a place you’ll love coming back to.
Good food. Good coffee. Good people.